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The cutoff times displayed below are times that transactions need to be submitted by in order to guarantee same day processing. While we always do our best to adhere to the cutoff times stated below, transactions flagged for additional review may take up to 3 business days to process.

ACH (SMB/Startup): 4:30PM ET

ACH (Commercial): 5:30PM ET

Positive Pay ACH (Commercial): 3:00PM ET

Positive Pay Check (Commercial): 6:00AM-11:00AM ET

Bill Pay: 4:30PM ET

Internal Transfers: 5:00PM ET

Loan Advances: 3:00PM ET

Loan Payments: 3:00PM ET

Mobile Deposit: 4:00PM ET

Remote Deposit Capture: 5:00PM ET

Domestic USD Wires: 4:30PM ET

International USD Wires: 4:30PM ET

Foreign Currency (FX) Wires: 2:30PM ET


All wires submitted via DocuSign will also be subject to a 2:30PM ET cutoff time.


Incoming Wires

All incoming wires will be posted until 5:30 pm ET.


Exception Wire Processing

We understand that sometimes things are beyond your control, so an exception process remains in place for time sensitive wires, which requires notification to Client Services prior to the cutoff times. All wires submitted after the cutoff times will be considered an exception wire and will be released on a best effort basis. If Client Services does not a receive notification, the wire will be processed on the following business day. To guarantee same day wire processing, please follow the guidelines stated above.


Large Wire Processing

For wires exceeding $10 million, a notification must be sent to Client Services by 3:00PM ET to guarantee same day processing.


External Transfers

Once an external transfer is submitted, the process can take an estimated 1-3 business days to be credited to the receiving institution. If further information is required to process your transfer, we may reach out for additional verification.


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