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Frequently Asked Questions
All FAQs
General
- How can I receive a wire transfer?
- What are the cutoff times for transactions?
- Where can I find more information about Online Banking?
- What is the bank’s policy on cryptocurrency?
- Do you offer corporate credit cards?
- Do you offer lockbox services?
- Is Grasshopper Bank FDIC Insured?
Cash Back Rewards
- How does the cash back program work?
- How do I qualify for unlimited 1% cash back?
- What is considered a qualified purchase?
- How do I redeem my cash back?
- How can I maximize my cash back rewards?
Innovator Business Checking
- Who can open an Innovator Business Checking account?
- What information is needed to open an account?
- Can I open multiple accounts for the same entity?
- Do you require a minimum opening deposit?
- Are there monthly fees or minimum balance requirements?
- Will having a checking account increase my loan approval odds?
- When will I receive my debit card after opening an account?
- Can I link an external account for transfers?
- Can I connect my account through Venmo?
- Can I send/receive international wires?
- When will my application be approved?
- Can I withdraw money from an ATM?
- Can I deposit cash or checks?
- Is a credit check required?